Privacy policy
Privacy Policy
Warranties
Porta Romana Limited is a Lighting Association ‘Code of Practice’ accredited company. All lighting products are made using the finest materials and wiring assembly processes are carried out and monitored to the highest standards. Unless particularly delicate features of a product design are either obvious or specifically drawn to the attention of the buyer or user, it is warranted that all such items:
- are of contract quality and suitable for use in commercial interiors
- wired and tested to all relevant, and current standards and UKCA/CE marked
- provided with Certificates of Conformity as and when required, to the following standards BS 4533 Section 102.1: 1990 EN 60598-2-1: 1989 BSEN 60598-1-2008 Fixed General Purpose Luminaires; and BSEN 60598-1-2008, BSEN 60598-2-4-1998 Portable General Luminaires
- all products are assembled with the use of British Standard or European Standard components
Bathroom Wall Light and Ceiling Light Warranty
Where a light is specified as being suitable for Bathroom use, the suitability is warranted only with regard to the regulatory approval for the wiring system which has been approved with IP44, IP65, UL and/or CUL ratings for damp locations. The light is not warranted for bathroom use in terms of construction material, finish or lampshade material and the suitability on these grounds must be judged by the Interior Designer or the end user based on their understanding of the conditions of the space for which the light is intended.
General
Porta Romana Limited offers a 2-year warranty on all products except lampshades (where a 1-year warranty applies) against manufacturing defects. This warranty excludes damage resulting from shipping, accident, alteration, misuse, tampering, negligence, abuse, or ordinary wear and tear.
Porta Romana Limited is not responsible for damages relating to natural fading or discolouration, oxidation, humidity, prolonged exposure to sunlight or salt air or other unsuitable environmental conditions.
Wood, stone, glass, iron, brass, and other decorative materials vary in tone, colour, character and texture: variations are inherent in such materials and finishes and should be expected.
Design Policy and Copyright
All products are exclusive designs belonging to Porta Romana Limited. Please do not submit design sheets featuring Porta Romana products to other manufacturing companies. Any manufacturer found to be re-producing a Porta Romana design will be breaching copyright or UK & EU Design Right laws.
Website Policy
Please contact Porta Romana Head Office in advance of sharing any Porta Romana images on your website. In appropriate instances, use of images will be allowed but this will be at the discretion of Porta Romana and subject to signing a partner image licence agreement. All websites featuring Porta Romana images must be approved before going live.
Data Protection
To the extent that you as Representative “process” any “personal data” on behalf of your client, you will do so as “processor” on behalf of your client (such terms having the meanings given to them in the General Data Protection Regulation 2016/679, the “GDPR”). You warrant that you are entitled to provide us “Porta Romana” with any such personal data for the purposes of our performance to your client and our services to you.
We undertake to comply with the obligations required to be placed on us pursuant to the GDPR as if such obligations were set out in these terms, including the obligations set out at Article 28.3 of the GDPR, in relation to any personal data that we process on your behalf. In particular, but without limiting those obligations, we agree to process such data only in accordance with your instructions, and to irretrievably delete all such data upon your request. Please refer to our Privacy Policy for further information